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Leadership Development

  • Effective Leadership
  • Decision Making and Problem Solving
  • Conflict Resolution
  • Delegation
  • Time Management
  • Communication
  • Ethics and Confidentiality
  • Managing Employee Performance
  • Discipline & Documentation
  • Strategic Planning & Goal Setting
  • Motivation and Teambuilding
  • Sexual Harassment Prevention

All training classes are 2 – 4 hours long.

Management Workshops

  • Supervisory Skills Workshop
  • The Coaching Skills Clinic

Full Day programs

Employee Development

  • Communication
  • Breakthrough Service – Removing Service Barriers
  • Inspired Customer Service Series: (An 8 Session Coaching & Training Series)
  • Workplace Respect