After a 20 year hiatus from Community Theater, I recently dove back into mix and was lucky enough to secure a small character part in a comedic play called, “The Women”. I was thrilled to be part of a cast of 16 women and one lone man…our fearless director, Hunter Dion. Right from the start, at the 1st rehearsal, our director set the tone and atmosphere to begin the team bonding process. With only a 6 week rehearsal schedule, he knew how critical it would be for cast members to get to know each other, build trust and share his vision. So at our 1st rehearsal there was no rehearsing – just socializing and connecting with the team. I left that night feeling energized and full of anticipation for the coming weeks.
Fast forward to 3 weeks before the play’s opening, one of the actors needed to be replaced and I was approached for the role. I said “ I’d love to accept as long as there aren’t a gazillion lines to memorize.” He says “there are”… but I accept anyway. I now had 40 new lines to memorize for a 9 minute scene in less than 3 weeks. Nervous, excited and petrified were the adjectives that came to mind. How would I do it? What would happen if I froze and forgot my lines? Then I learned about the “bail out”. The bail out is the epitome of great team work. When your team mate fumbles, stumbles or freezes, it’s your job to help, support or save them. So before the show opened, we became familiar with our acting partners lines and common trip up points, so we could be prepared to “bail each other out “ in the event of brain freeze. So last week the show opened and as luck would have it, I got to be the bailer vs. the bailed. When my partner blanked out I was ready to help her and the audience sat back entertained and unaware of our blooper. I felt great being able to help and she felt relieved she was able to get through the scene without negatively impacting the show or personal embarrassment.
So what the heck does this have to do with business, leadership and teamwork? Everything! Sometimes we can become so self-absorbed in our own success we often miss the opportunities to contribute to the success of our teammates and ultimately the success of our business. When we support others on our team it builds trust, encourages confidence and creates opportunities for enhanced performance. So whether you are selling a product, offering a service or providing an experience; the customer is your audience. Focus on your delivery and as a team create a flawless presentation. If you are looking for a standing ovation, make sure your cast of characters (managers and employees) have the talent, support each other and perform in sync!
ps. If you’re in the Irvine, CA area and love theater, come see my show on Saturday November 13th or the 20th. It’s a whole lotta fun! Show Trailer http://www.orangecountytheatercompany.org


